Zion Cases Return Policy:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Zion Cases offers returns 6 months after purchase.
To complete your return, Zion Cases require a receipt or proof of purchase. Please do not send your product back to the manufacturer without first discussing the return process. Please contact info@thetrainercourt.com with your order details.
There are certain situations where a full or partial refund may be granted (if applicable)
- Product was purchased over 6 months prior to requesting a return/exchange
- Obvious signs of use
- Product was delivered damaged
- Product is defective
- Any item not in its original condition, is damaged or missing parts
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. All returns must be returned before a refund is processed.
Late or missing refunds (if applicable)
If you haven’t received a refund after 5-7 business days, please contact info@thetrainercourt.com.
Exchanges (if applicable)
If you need to exchange your case for the same item or want to upgrade, contact info@thetrainercourt.com with your order details. (All exchanges are subject to shipping charges)
